If you are having issues logging onto the ordering portal, can we advise the following:
The password and username are case sensitive, so please make sure that they are entered exactly as stated in the communication you’ve received from the school. Please take note of any symbols (! @ # ) as these may be part of the login details.
Whenever possible use a PC/Mac or tablet to try to log in as a preference.
We recommend that you type the username/password as opposed to cut and pasting them, as trailing spaces can sometimes be seen as an extra character by the database.